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“Adstral Fulfilment has been an amazing partner from day one. They are professional, reliable, efficient, and trustworthy. The staff are friendly, competent, and responsive. Their system syncs seamlessly with our UK Shopify store, enabling automatic order processing with same-day order fulfillment until 5 pm GMT. We were offered multiple shipping services at reasonable prices and were able to choose only the ones that work best for our products and business model. Adstral’s 24/7 online inventory monitoring app is intuitive and offers a myriad of standard and customizable reports. To us, Adstral has become a valuable and indispensable partner in our UK operations. We are so glad we found them!”
MJ, Founder (award-winning heating pads, USA)
“Adstral came to my rescue as my business grew, taking fulfilment and storage off my hands, which saves me hours of time and hassle. I have 100% trust in them and their ability to deliver efficiently and reliably. My business wouldn’t be the same without them. Furthermore, Adstral was incredible during Covid lockdowns, managing to stay in operation and therefore keeping my business in operation. “
JR, Director (natural skincare products, UK)
“We have worked with Adstral since choosing to outsource both our B2C and B2B fulfilment in 2018 and have been so happy with the service and pricing that we have never considered moving. The team are professional, efficient and accurate and respond to any queries swiftly. Our wholesale business often drives ad-hoc requests or complex additional requirements and these are always managed without a problem allowing us to focus on moving our business forwards. Our e-commerce customers are always delighted at the speed of delivery, packaging and condition of the goods on arrival – no mean feat with the variety of products we offer, some of them quite delicate! I truly believe Adstral care as much about our business as we do which means we rest easy knowing our fulfilment needs are in safe hands.”
NB, Founder (childrens fashion accessories, UK)
“My business moved to Adstral after several years with another fulfilment company. They have been able to help my business considerably navigate the complexities of Brexit and shipping options b2b and b2c where the other warehouse could not. They have also painstakingly booked on my stock that arrived in a damaged way from the previous warehouse. The customer service is excellent and I am so glad to be dealing directly with a team that care and get back to all my teams queries promptly. Thanks for the excellent service 😁”
KK, Director (natural skincare products, Australia)
“Before we moved our fulfilment over to Adstral we were packaging hundreds of parcels per week ourselves and we were unable to scale the business any further because of the constraints on the fulfilment side of the business. Once we moved to Adstral we were able to scale to hundreds of parcels every day very quickly which has freed up so much time for us to be able to focus on the business growth. Adstral were absolutely brilliant with us being a young company with no experience of fulfilment outside of our own set up. They walked us through everything and made adaptions to fit our business requirements which was so important for us as business is not one size fits all. They have been essential in our growth as a company. It’s so reassuring to have such friendly staff that we can just pick the phone up to if we have questions or new projects, It really feels like they are part of our team. The level of care and attention to packing our products is second to none. A+++”
RB, Founder (skincare beauty products, UK)
“We have found Adstral Fulfilment to be very competitive and their service is the best we have seen. We have tried other fulfilment services but none of them come close to Adstral for price and service. They have done a lot of IT work to accommodate our complex multi-channel ordering systems and have never failed in finding a solution. We have used Adstral for quite a few years now and would not hesitate to recommend their services to any new or existing customer.”
MM, Managing Director (electrical consumables, Cyprus)
“We have been with Adstral since 2012 and are thoroughly impressed by their service. Being in the health and beauty industry, our business often requires a customised approach to many issues that arise, and Adstral have always been personable and easy to deal with. Their prices are very good in comparison to the competition but the most important thing for us is that this is one area of the business where we can relax and know it is good hands while we focus on more difficult matters. We have used many fulfilment companies over the last 10 years of business, both in the UK and overseas, and can recommend Adstral’s services completely.”
AK, Managing Director (natural skincare products, UK)
“We have used Adstral over the past few years for our peak offsite storage requirements, circa 3,500 pallets. They unload Far East containers and stock from our UK distribution centre. We have a positive working relationship and the team at Adstral are always available for both urgent and ad-hoc work that falls outside of our standard service level agreement. Adstral provides a high standard of service and we are happy to recommend them to prospective clients.”
MO, Inventory Manager (High Street stationery retailer PLC, UK)
“We have worked with Adstral Fulfilment for the past six years and have always found them to be efficient and caring. They certainly go to great lengths to help solve problems and we would have no hesitation in recommending them to prospective new clients.”
SK, General Manager – Global Operations (pharmaceutical manufacturer, USA)
“We have outsourced our fulfilment needs with Adstral since we launched our concept within the UK in 2012. We use other third party warehouse partners around the world and I can safely say that Adstral has provided us with the best client support overall. Their systems are accurately connected to our order processing software and their overall responsiveness on any query or requirement is very quick. Adstral provides us with a fantastic service, allowing us to focus on our core business and leave our UK fulfilment with a reliable partner. I have recommended them to peers within our industry.”
JvdZ, Co-Founder/Director (niche fashion clothing, The Netherlands)
“We entrusted our growing fulfilment needs to Adstral and have only positive things to say about them. They’re diligent, reliable and always do what they say they will, which is invaluable to our business. Keep up the great work guys.”
NP, Director (creative marketing agency, UK)
“We started using Adstral Fulfilment in 2012 and have never looked back. We use a number of third party warehouses around the world and I can honestly say than none of them compare to Adstral in pricing, efficiency and especially customer service.”
AP, Director (international trading company, Hong Kong)
“Adstral not only offer extremely competitive pricing, but working with them is hassle free. Customers receive products promptly and without issue and if requirements need to be changed, as they occasionally do, the staff at Adstral respond promptly and efficiently to the needs of the client.“
DS, Director (mesotherapy and transdermal therapy products, UK)
“I have used Adstral for the last five years and have been extremely impressed with the company’s service and professionalism. Whenever I have any questions or issues, I always find the staff to be helpful, easy to reach and efficient. The feedback I get from my customers is always positive and they are often surprised by how quick the product arrives. Adstral forms an integral part of my business’s success and I would not hesitate to recommend them to others.”
MMck, Managing Director (professional dog grooming equipment, UK)
“We have been using Adstral for our warehousing and fulfilment for over four years and have found them to be efficient, flexible and reliable. We work with Adstral via an automated interface, email and phone and all are always dealt with in a friendly and helpful manner. Orders are always shipped on time using good quality courier services. We would happily recommend them.”
SS, Director (stationery, gifts and homeware, UK)
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