Trusted UK charity fulfilment service

Managing the order fulfilment side of any charity must, at times, feel like spinning plates – especially if you are a small team with many tasks to undertake. But fulfilment of branded merchandise, ‘welcome’ and donation ‘thank you’ packs or event assets is such a vital part of a charity’s work. It’s important to have a trusted, reliable and experienced UK charity fulfilment service which also offers competitive pricing.

Merchandise fulfilment – from one piece to one thousand pieces

Sales of charity merchandise is generally unpredictable, apart from those peak times such as Christmas or following a TV or promotional campaign, so it makes resource planning even more challenging. To us, it makes good commercial sense to outsource your regular charity fulfilment operations to an experienced and specialist 3PL company. We’ll alleviate the headache of managing the peaks and troughs or hiring temporary staff, who you will need to train and supervise. We’ll ensure that you are never overloaded with orders or have insufficient resources to carry out the fulfilment. It’s like having your own team without the stress!

Let us take the strain of charity fulfilment

Once you’ve handed over your merchandise fulfilment to us, you can totally relax.  You have passed over all the challenges associated with in-house order processing.

Instead, it’s our experienced team who precisely pick the right items, pack them carefully and appropriately and despatch by the most cost-effective method.  And all orders received before 5pm, will be processed on the same business day.

Charity fulfilment with competitive pricing!

Unlike many other fulfilment companies, we don’t charge set-up fees for new clients and there are no monthly management fees. Our pricing is completely transparent – you pay a set price per transaction, which makes forecasting and cash flow much easier to manage.

Our Pricing Page outlines our approach to pricing and we invite you to request a quotation to see how much your fulfilment will cost with us.

Direct mail charity fulfilment

The lifeblood of a charity is the people. Those who donate, sponsor and give up their time to organise fundraising events or charity collections, which makes timely communication so important. When people donate, you will want to thank them promptly; when someone sponsors, they will look forward to receiving their welcome pack so a prompt delivery will be appreciated.

Most charities have distinct categories of communication. Some may be general, others personalised, some may include multiple items, others may include a gift. But whatever category, it is vital that the fulfilment is prompt and 100% accurate.

As part of our UK charity fulfilment service, we can also manage campaign and subscriptions data to support the scheduling of time-critical fulfilment and distribution.

Charity Fulfilment at Adstral

Fundraising event fulfilment

Depending on the size of your charity and nature of activity, fundraising events can be national, regional, or localised; annually or more frequent.  Whatever the size or frequency, it’s important that the event assets are delivered to the right people at the right time. There can be nothing worse than organising a great event, only to be let down by unreliable delivery of essential promotional materials and related merchandise!

Our flexible, secure warehousing can accommodate all your event items such as banners, bunting, collection boxes, leaflets, exhibition packs, small merchandise items and anything else that your campaign requires.

Fast, efficient on-boarding for charity fulfilment

We understand the importance of seamlessly moving your in-house operation to a third-party provider or, indeed, switching from one fulfilment partner to another.

That’s why we make your onboarding simple, efficient and pain-free.  When you work with Adstral Fulfilment, you will have a dedicated account manager who will be with you all the way to provide a seamless transition, so we can be up and running without delay.  We will be with you every step of the way.

Our first-class fulfilment service includes:

  • 5pm deadline for same-day shipping
  • Guaranteed order accuracy
  • Personalised packing options
  • Charity branded dispatch notes
  • No set-up or monthly management fees
  • 24×7 client portal access

If you need a dependable UK charity fulfilment service, then talk to us today.