As experts in cost-effective contract packing services, we are able to provide a range of stress-free solutions that enable you to outsource some or all of your packing requirements. Part of our contract packing services is our rework services.
What is rework and what does it mean for your business? Many businesses find that outsourcing their rework needs to a third-party logistics (3PL) provider is the best way to go. Let’s take a closer look at what rework services entail and why they might be a good option for your company.
What is Reworking?
Rework refers to taking an existing order that has been partially or fully filled and modifying it in some way. Simply put, any products that have been damaged, defective, or incorrectly made need to be corrected before being dispatched.
Reworking can happen both in the production stage of the product or the transportation of the product to the customer. These services are often provided by 3PLs (third-party logistics providers) such as ourselves (Adstral Fulfilment).
We are able to add, delete, or change product labels; re-package items; or perform other tasks to get the order ready for shipment.
Rework can be done for a variety of reasons, including:
- To correct the damage that occurred during the shipping process
- To fix products that were defective or incorrectly made
- To improve the quality of a product
- Product labelling is inaccurate
- A product instruction manual needs to be replaced
- A product component needs to be replaced
- An item is missing from your packaging
- A product and/or box is damaged
Reworking can be time-consuming and costly, but it is often necessary to ensure that products meet customer expectations. When done correctly, reworking can result in satisfied customers and improved sales.
Rework Services – Save your Business Time and Money
Outsourcing rework to a 3PL can help you avoid the cost and hassle of having to do it yourself. In most cases, 3PL providers have the staff and resources in place to get the job done quickly and efficiently. This can free up your time so you can focus on other aspects of your business. Additionally, using a rework service can help you avoid the cost of having to train your own staff to do the work.
Rework Services – Customised to Meet your Needs
When you outsource rework to a 3PL provider, you’ll have the opportunity to customise the services to meet your specific needs. This could involve specifying the types of rework that need to be done, setting deadlines, and providing other instructions. 3PL providers will work with you to ensure that your rework needs are being met.
Rework Services – Improve your Customer Satisfaction Levels
If you’re not happy with the way your orders are being handled, rework services can help. By outsourcing rework to a 3PL, you can ensure that your orders will be processed correctly and in a timely manner. This could lead to improved customer satisfaction levels and increased repeat business.
If you’re considering outsourcing rework for your business, contact us today. We can help you assess your needs and develop a rework solution that’s right for you.
Our Reworking Service
Adstral Fulfilment is able to handle a wide variety of products, from cosmetics, toiletries, magazine subscriptions and everything else in between.
If you plan to promote a range of your products, we are able to rework your goods in a number of ways such as ‘store-specific’ packaging, adding promotional labels or even new barcodes.
Our skilled team is able to split and repackage your products, as well as effectively and carefully remove and replace labelling. We are also able to carry out shrink wrapping to seal and protect the products during transport or whilst on retail shelving. Once the reworking has been completed, we can pack or palletise, and ship your goods via your chosen method to your required destination(s).